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Transitions Wellness Lounge Client Policies

Healing the crown, one root at a time — with love, laughter, and a little fine print.

 

💰 Fees & Services

  • Sisterlocks Retightening

$50 per hour, 3-hour minimum. After that, billing is in 15-minute increments.
(Example: Start at 6:00 PM, finish at 9:20 PM → that’s 4 hours, $200.00.)

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  • Sisterlocks Consultation

$50 for up to 60 minutes. Bring your questions, curiosity, and crown!

 

  • Sisterlocks Installation

Base rate: $1,500 for hair 5 inches or shorter.
Add $50 for every extra inch. During your consultation, we’ll measure and give you your exact quote and time frame. (Quotes are valid for 30 days.)

 

  • Payment Methods

Cash or credit card accepted — no IOUs, no goats, no promises of future glory.

 

  • Sisterlocks Retainer Fee

To reserve your installation date, a $100 non-refundable, non-transferable deposit is required. Commitment looks good on everyone.

 

🧼 Pre-Appointment Prep

  • Wash Day Rules

If you’re skipping the in-salon wash, please wash your hair within 2 days before your appointment.
If you show up with “adventurous” hair (a.k.a. dirty), you’ll be treated to an in-studio wash — at cost.

 

If your locs are under a year old, remember to wash and band to prevent slippage and extra time in the chair.

No Oils, Please.  Oil and moisture products may make your hair feel silky but turn my tools into slip-n-slide toys.
Come clean, come ready.

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🤒 Health Policy

We love your hair — and we love our health.
If you’re sick (cold, flu, stomach bug, fever, or “I just don’t feel right”), please reschedule.

If you arrive showing symptoms, your appointment will be canceled and the cancellation policy applies.
We keep our vibes — and immune systems — high here.

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🕰️ Arrival & Cancellations

  • Cancellation Policy

You can cancel anytime through https://tamitha.glossgenius.com/, but:

  • Cancel within 24 hours = 100% service fee charged.  That fee must be paid before rebooking.

 

  • Running Late?

Text to let us know.  If you’re 30 minutes or more late, the appointment will be canceled and the policy applies.
Time is sacred — yours and mine.

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🌿 Service Environment

Transitions Wellness Lounge is built on positive energy, holistic vibes, and clear minds.
To keep that flow going:

  • Please arrive scent-neutral (no heavy perfumes or smoke).

  • If you’re not in a “clear state of mind,” services may be declined — and the full fee still applies.

  • Children are welcome! But parents, please remain during service. If your little one can’t sit still, the full fee still applies.

This space is for transformation, not tantrums — big or small.

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😷 Wellness & Safety (Our “New Normal”)

We’re still all about safety, sanity, and clean energy.

  • Appointments only — no walk-ins, no surprise guests.

  • Feeling unwell? Please reschedule.

  • Handwashing and sanitizer required upon arrival.

  • No outside shoes — bring clean socks or slippers.

  • Masks are optional, but if allergies have you sneezing like it’s spring, go ahead and wear one.

  • Tools and stations are sanitized between each client.

  • Text upon arrival — we keep the space private and peaceful.

 

💇🏾‍♀️ Service Definitions

  • Sisterlocks Retightening:  Parting, retightening of new growth, and pure precision.

  • Sisterlocks Styling:  Pin-ups, curls, or creative combinations — your crown, your way.

  • Sisterlocks Maintenance:  Trimming, edge cleanup, loose hair snips, and loc repairs.

  • Sisterlocks Consultation:  Assessment form, personalized hair discussion, scalp observation, and sample locs (for new or transfer clients).

 
🌸 By scheduling an appointment, you acknowledge and agree to all Transitions Wellness Lounge policies.

 

Because great hair starts with clear expectations — and a whole lot of good energy.

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